ProTee Support

ProTee Support

We take pride in the support we offer. Please feel free to contact us for pre sales advice. 

Once purchased we offer set up support via phone , email and remote support. We can work closely with your installers or your own DIY project.

Please check our support site before requesting support via the support request form below.  

Remote support 

Remote support free for 12 months to customers who purchased a system from us.

We only support PCs purchased from ProTee UK 

1 hour remote support only offered after email support and full fault is known.  £50.00 

Any further hours required charged at £25.00 per hour 

Unlimited remote support £300.00 per year. 

Set up remote support 

PC preparation and full software installation £100.00 

Camera set up £50.00 

Commission only after receiving full photos of the DIY build to confirm everything in the right place. 

Commissioning Via Remote  £100.00 

Commissioning by site visit £500.00 

Support hours 

Free email support 9.00 am till 9.00 pm 

Remote support by appointment 

Monday 9.00 till 6.00 pm 

Tuesday 6.00 pm till 8.00pm 

Wed 9.00 till 6.00 pm

Thur 9.00 till 6.00 pm

Fri 9.00 till 6.00 pm 

Sat / Sun Closed 

Set up support 

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